Diploma in Information Technology

System Development Techniques

Instruction for CA3 Group Assignment

January 2025 Semester

Assessment

This assessment is 100 marks.

It constitutes 40% of the overall assessment. The group assignment will cover 30% and the group presentation will cover 10%.

Rationale of Group Project

The rationale of the group project is to enable collaborative learning with peers and learning to work as a team, which is commonplace in the workplace. Students learn to apply theories taught in class and textbooks to real-world situations.

In line with this objective, students cannot reuse old assignments, submit projects from previous semesters, or copy essentially from sources, particularly the Internet.

Forming Group

Students are to form. groups of 4 to 5 students per group. As this is a group project, each member is expected to put his/her fair share of the effort into it. Groups must manage their groups effectively to complete this project.

Students should resolve group dynamics issues and seek mediation through the lecturer as early as possible. Last-minute mediation will not be entertained. If all mediation fails, students may request peer evaluation as a final resort.

Finally, the lecturer reserves the right to assign a mark to an individual student different from the rest of the group if that student is deemed not to have put in his/her fair share of effort into the project.

Case Study:

Small and  medium  enterprises  (SMEs) form the  backbone  of Singapore’s  economy, employing  approximately  two-thirds  of  the  workforce  and  contributing  nearly  half  of Singapore’s  Gross  Domestic  Product  (GDP).  As  digital  technology  transforms  every sector of Singapore’s economy, supporting SMEs in their digital growth is essential to ensuring they fully  leverage  digital solutions to  enhance operations and  unlock  new revenue streams . (SMEs Go Digital - Infocomm Media Development Authority, n.d.)

To facilitate this digital growth, the Infocomm Media Development Authority (IMDA) in Singapore launched the SMEs Go Digital programme. This programme aims to help SMEs adopt advanced digital solutions, improve digital capabilities, and seize growth opportunities within the digital economy. It provides a structured and inclusive approach to digital adoption for SMEs across various industries.

About the Tourism (Attractions) Industry Digital Plan (IDP)

In November 2023, the Tourism (Attractions) Industry Digital Plan (IDP) was launched to support  Singapore’s  attractions  companies  in  their digitalisation journey. The  IDP provides step-by-step guidance on selecting digital solutions aligned with each growth stage across three key job functions within the industry:

•   customer service and engagement,

•   sales and marketing, and

•   sustainability.

The  IDP  also  offers  insights  on  how  attractions  companies  can  overcome  industry challenges  as  they  pursue  digital  transformation,  helping  them  enhance  operational efficiencies and deliver better customer experiences . (Industry Digital Plan – Tourism (Attractions) IDP - Infocomm Media Development Authority, n.d.)

Reference:

SMEs  Go  Digital  -  Infocomm  Media  Development Authority.  (n.d.).  Infocomm  Media Development Authority. https://www.imda.gov.sg/how-we-can-help/smes-go-digital

Industry  Digital  Plan  –   Tourism   (Attractions)  IDP  -  Infocomm  Media  Development Authority. (n.d.). Infocomm Media Development Authority. https://www.imda.gov.sg/how- we-can-help/smes-go-digital/industry-digital-plans/tourism-idp

Group Task:

Your group is tasked with assisting a Singapore tourism attraction company in beginning its digital transformation journey.

To support this objective, your group should explore how the company could introduce a revitalized suite of digital solutions for its products and services. This suite should focus on integrating advanced digital tools to improve digital connectivity, strengthen digital capabilities,  and  ultimately  enhance  the  company’s  ability  to  compete  in  the  digital economy.

Your research should address the company’s specific challenges, such as adapting to changing   tourist   profiles,   meeting   evolving   customer   expectations,   and   staying competitive against local and international rivals.

The report will document the methodologies and processes you learned in the Systems Development Techniques module and highlight the strategies and technologies applied during the project.

Research Report Requirements:

Your group will produce a comprehensive research report, with a maximum length of 6000 words, which  may  include  relevant  illustrations,  diagrams,  or  prototypes.  The  report should cover the following points:

1.  Choosing a Company:

•   Select a Singapore tourism attraction company for your research.

•    Explore how the company could adopt digital solutions to improve digital connectivity and strengthen digital capabilities.

•   Conduct interviews with company representatives, if feasible, to understand their specific business needs.

•    Based on insights from these interviews, develop a System Vision Document that captures the company’s vision for digital transformation.

2.  Identifying System Requirements:

•    Define the system requirements for the new digital solution based on your interviews and the System Vision Document.

•   Specify the key activities the system must support and any constraints it must meet.

•   Outline both functional and non-functional requirements.

•    Using the functional requirements, develop at least TEN (10) User Stories.

3.  Developing Use Case:

•   Create the following diagram/s and documents based on the User Storie:

o Use Case Diagram

o Use Case Description Table for each of the identified use cases

4.  Designing the System:

•    Illustrate the system’s design with the following diagrams and documents:

o Design Class Diagram

o Sequence Diagram (Interaction Diagram)

o Package Diagram (based on elements in the Design Class Diagram)

5.  System Development Life Cycle (SDLC) Approach & Model:

•    Describe the SDLC approach and model chosen for developing the system, and explain why it was selected.

6.  User Acceptance Testing (UAT):

•    Describe the plan for conducting User Acceptance Testing, including key stages and methods.

7.  Presentation Slides:

•    Prepare presentation slides that clearly summarize points 1 to 6, which will be used for the final project presentation.

Note: The presentation slides will be used for the actual presentation.

Please ensure that:

•    Ensure each section of the report aligns with the case study provided.

•    Explanations and illustrations should be as detailed as possible.

•    Include   any    relevant   diagrams    or   prototypes    that   enhance    clarity   and understanding.

An assessment mark allocation for this research report can be found in the appendix of this assignment. The appendix is a guideline for evaluating your group's research report.

Assessment Marks Allocation