INFOSYS 110 Digital Systems (Exam)

2021

i    Exam Case - Fetu'u - A digital platform to get into an IT career.

Fetu'u is a digital platform designed to make it easier for people to get into a career in IT. It provides upskilling, allows people to identify career pathways , and connects mentors to students based on their common interests and career objectives .

The platform has been in development for a couple of years and is being readied for release later in 2021. One of its founders , Saia Mataele, says his first focus is to target Maori and Pasifika,

because of their historically low participation rates in IT. He wants to increase diversity in the technology sector and believes his platform. will be able to help make that happen.

How it works

Students need to create an online profile and answer several questions about themselves and their goals . These might include what they studied at university, any extracurricular activities they do,

what type of skills and jobs they are interested in, and any companies they want to find out more about.

Members can edit their online profile at any time, but the real magic happens behind the scenes ,  where the developers have created systems that can provide tailored content for each individual. These analytics allow Fetu’u’s digital platform to have four main features:

1. Learn

Fetu’u will recommend further learning opportunities based on the student’s current experience and future goals . These might include studying at registered academic institutions , as well as    nano-degrees and relevant podcasts .

2. Showcase

Saia Mataele knows that a huge part of making IT attractive for Maori and Pasifika students is   to show them people who have achieved success in the industry and are of Maori and Pasifika heritage. This platform. will allow members to hear directly from these people and learn about their journey and what they’ve done in the industry.

3. Mentoring

The advanced business analytics will allow Fetu’u to automatically match members with relevant mentors based on their profile data.

4. Pathways

It’s hoped that the analytics embedded in the platform. will allow recruiters to quickly and easily find future talent.

Future options - not everyone has access to the internet, so they plan to go even wider. One option is a licensing model for school programs where their teachers can get information and resources    to help educate students as schools don’t currently teach the skills that this industry requires .

1    In order to justify the continued funding and utilisation of Fetu’u instead of any other substitute

platforms for the same purpose, Fetu’u must be capable of generating useful information for both the organisation and the students . This can be considered as the competitive advantage of the platform .

Using the information from the exam case, suggest:

a. one item mentioned that has been historically non-digital, but has now become “digital-first” . Briefly explain your answer. (4 marks)

b. one example of a TPS and one example of a DSS that Fetu’u utilises in the process of generating such useful information. (4 marks)

c . two examples of data collected by your TPS and two examples of information generated by your DSS. (4 marks)

d. using your examples above, how Garbage In, Garbage Out (GIGO) may happen at Fetu’u, what the likely outcome will be, and how such problem may be avoided. (4 marks)

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

a. The "Digital-First" item:

Explanation:

b. One example of TPS:

One example of DSS:

c. Data example 1:

Data example 2:

Information example 1:

Information example 2:

d. How GIGO may happen:

Likely outcome:

How it may be avoided:

2   The organisational structure of Fetu’u consists of several departments , including Systems

Development, Student Liaison, Data Analysis , Accounting & Finance, and Sponsor Liaison. Fetu’u has the option of (a) having a cross-organisation information system running with a centralised

database, or (b) to let each department run and maintain its own information system .

Based on what you have learnt from INFOSYS110, which option will you recommend to Fetu’u?  Explain your recommendation. Suggest two advantages and two disadvantages associated with your recommendation.

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

Your recommendation:

Explanation for your recommendation:

Advantage 1:

Advantage 2:

Disadvantage 1:

Disadvantage 2:

3   Saia knows that he will need to use business analytics to make sense of the data but is unsure of which techniques are available to him . Explain how the two data mining techniques we have

studied in class can help Saia to:

(a) reduce the need to spend time focusing on each individual member (5 marks), and  (b) help to identify which learning content might be relevant to each member. (5 marks) Keep your answer to each part under 100 words .

In your answer, include your choice of technique for each purpose, a brief description of the technique, and a short explanation about why this technique is suitable.

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

a. Suitable technique:

Brief description:

Explanation:

b. Suitable technique:

Brief description:

Explanation:

4   Saia has , by using Data Analytics techniques , successfully categorised the Year 1 and Year 2 students into three categories , based on the levels of help that they are likely to require. In the report for the management team at Fetu’u, Saia intends to use the following visualisation to illustrate the differences in the distribution of students for Years 1 & 2. Category 1 being students who are keen, and are in need of intensive support. Category 2 consists of students who are managing well, while Category 3 is for students who are doubtful about a career in IT.

Identify three aspects about this visualisation that needs to be addressed and improved. For each aspect, explain why it is a problem , and suggest how it may be addressed and improved.

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

Aspect 1:

Explanation:

How to improve:

Aspect 2:

Explanation:

How to improve:

Aspect 3:

Explanation:

How to improve:

5    Before Saia and his team of three staff can release Fetu’u’s digital platform , some final work is

required. If they are going to achieve their goal of a July 2021 release, the following things will need to be done:

·   Record and edit videos of successful Maori & Pacifica members of the IT industry for the “showcase” section of the platform ,

·   Collate and embed learning opportunities relevant to the Supply Chain Management pathway,

.  Finalise agreements with recruitments companies so that they can place their logos on the platform .

a. Getting the Fetu’u platform ready for release is a project. State four characteristics about this job that qualifies it as a project. Briefly explain how each of the characteristics apply. (8 marks)

b. What is the time constraint? (3 marks)

c . What is the cost constraint? (3 marks)

d. It soon becomes clear that the team of 4 will not be able to complete all of the above

activities before July 2021. Suggest one way that Saia can proceed and suggest the likely impact on the "quality ” of the project. (8 marks)

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

a. Characteristic 1:

Explanation:

Characteristic 2:

Explanation:

Characteristic 3:

Explanation:

Characteristic 4:

Explanation:

b. Time constraint:

c. Cost constraint:

d. Your suggestion:

The likely impact on quality:

6   Although Fetu’u will provide a positive impact for both its members and the industry as a whole,

Saia knows he needs to find a way to fund the platform financially. The data warehouse will store a vast amount of member data which might be useful for employers , universities , and even

Government institutions .

A large online recruitment firm has approached Fetu’u and offered to fund the data storage costs if they (and all their employees) are allowed full access to all student data.

Provide one security and two ethical considerations Saia should consider in storing and selling  access to the data to this online recruitment firm . For each consideration, recommend one way that the risk can be mitigated or minimised. Explain and justify your recommendations .

Construct your answer using the following template. Copy and Paste it into the answer area and fill in your answers accordingly:

Security Consideration:

Recommendation for risk management:

Explanation and Justification:

Ethical Consideration 1:

Recommendation for risk management:

Explanation and Justification:

Ethical Consideration 2:

Recommendation for risk management:

Explanation and Justification: